Shipping Policy

Legacy™ Shipping Policy

At Legacy™, we believe that the journey of a timepiece is as important as the moment it graces your wrist. Every order is handled with precision, care, and attention to detail, ensuring that your luxury watch or set arrives in perfect condition and ready to make a statement.

1. Processing Time
All Legacy™ orders are crafted and prepared for shipment with the highest standards. Typically, orders are processed within 1–3 business days. Each package is carefully inspected, polished, and securely packed to protect its finish, shine, and integrity.

2. Domestic Shipping
We proudly ship across South Africa, delivering every order with speed, care, and reliability. Shipping times vary depending on your location, and every order comes with tracking information so you can follow your Legacy™ piece as it moves from our hands to yours.

3. Tracking Your Order
Every shipment comes with a tracking number, allowing you to monitor your order in real time. Simply enter your order number in our Track Your Order page and experience the anticipation as your Legacy™ piece travels to your doorstep.

4. Shipping Care and Packaging
Every Legacy™ package is more than just a shipment—it is a luxury experience. Watches and sets are carefully boxed with premium materials, ensuring your order arrives in pristine condition, ready to impress.

5. Lost or Damaged Shipments
While we take every precaution, Legacy™ is not liable for delays or damages caused by third-party carriers. If your package is lost or damaged during transit, contact us immediately, and we will work with you to resolve the situation promptly, maintaining the premium experience you deserve.

6. Experience the Legacy™ Journey
From the moment you place your order to the first time your watch touches your wrist, Legacy™ ensures that every step is seamless, confident, and luxurious. Shipping is not just logistics—it is part of the Legacy™ experience, a reflection of quality, style, and presence.