Return Policy

Legacy™ Return Policy

At Legacy™, every timepiece and set is crafted to reflect precision, luxury, and bold confidence. We understand that sometimes, even the most meticulously chosen piece may need a return or exchange. Our policy ensures that this process is seamless, respectful, and aligned with the premium experience you expect from Legacy™.

1. Eligibility for Returns
To maintain the integrity of our timepieces, items are eligible for return or exchange within 14 days of delivery. Products must be in original condition, unworn, unaltered, and accompanied by all packaging, tags, and accessories. This ensures that every Legacy™ piece retains its pristine quality.

2. Initiating a Return
To start your return or exchange, contact our Legacy™ support team with your order number and details. We will provide guidance to make the process effortless, quick, and professional.

3. Refunds and Exchanges
Once your returned item is received and inspected, your refund or exchange will be processed promptly. Refunds are issued to the original payment method. Exchanges for a different Legacy™ piece or size are handled with priority, so your journey to iconic style is never interrupted.

4. Damaged or Defective Items
Legacy™ crafts every watch and set to exacting standards. If your item arrives damaged or defective, contact us immediately. We will prioritize your replacement or refund, ensuring that your experience remains flawless.

5. Shipping for Returns
Customers are responsible for the return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method to guarantee safe return of your luxury timepiece.

6. Legacy™ Commitment
Returns are handled with the same care, precision, and attention to detail as every watch we create. Your satisfaction is paramount, and every step of the return process is designed to maintain the premium Legacy™ experience.

7. Experience the Confidence
Buying a Legacy™ timepiece is a statement of ambition, style, and presence. Our return policy ensures that even when adjustments are needed, the process reflects professionalism, ease, and luxury. Every interaction with Legacy™ is crafted to keep your confidence high and your style uninterrupted.